We want you to be completely satisfied with your purchase. If you need to return a product for any reason, please review the following guidelines to ensure a smooth return process.
Return Authorization (RGA) Required
All returns must have a Return Goods Authorization (RGA) number issued by us. To obtain one, please contact us via phone or email within 30 days of your purchase. RGA numbers must be clearly marked on the outside of the shipping box. Returns without an RGA number will not be accepted.
Eligibility for Returns
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Returns are accepted within 30 days of the purchase date.
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All returned parts must be new, uninstalled, unused, and in original, undamaged packaging.
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Do not write on or apply labels to the product packaging. Place the item in a separate outer box before shipping.
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All returns must be accompanied by the original invoice or order number.
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Returns received in non-salable condition may be refused or subject to a reduced refund.
Non-Returnable Items
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Electrical components (e.g., sensors, relays, control modules)
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Tools
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Repair manuals
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Special-order or custom parts
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Items used for racing or off-road applications
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Items not purchased directly from our website
Restocking Fee
A 10% restocking fee applies to all returned items, unless the return is due to an error on our part (e.g., incorrect or defective item sent). In such cases, restocking fees will be waived, and we will cover return shipping costs.
Defective or Damaged Items
If your item arrives damaged, defective, or incorrect, please notify us within 24 hours of delivery. We will provide instructions for replacement, credit, or refund. If damage occurred during shipping, you may be required to file a claim with the carrier.
Return Shipping
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All returns must be shipped prepaid by the customer unless the return is due to our error.
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We recommend using a trackable and insured shipping method, as we are not responsible for returns lost or damaged in transit.
Refund Processing
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Returns are typically processed within 5–7 business days of receipt.
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Once approved, refunds are issued to the original payment method.
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Your financial institution may take an additional 3–5 business days to reflect the funds.
Have Questions?
Please contact us at [your email address] or [your phone number] for assistance with your return, or to request an RGA number.
